Privacy Policy

1. Data controller. Polo - Aluguer de Automóveis, Lda. (tax number 501788913), based in Alvor, Portimão. For any question about personal data, use the contacts listed on the contacts page of this site.

2. Data we collect. When you book, we collect identification and contact data (name, email, phone), booking data (dates, locations, driver age, flight number and accommodation address, where applicable) and, if you choose to speed up pick-up, the identification document number, driving licence and address.

3. Purposes. We use the data exclusively to manage the booking and the rental contract, prepare the contract before pick-up, send communications related to the booking and comply with legal and tax obligations. The legal basis is the performance of the contract and compliance with legal obligations.

4. Payments. Online payments are processed by Stripe. Card details are entered directly with Stripe and never pass through our servers.

5. Processors. We use providers that process data on our behalf, with adequate contractual safeguards: site hosting (Vercel), database (Supabase), payments (Stripe) and email delivery. We do not sell or share data with third parties for marketing.

6. Retention. Contract data is kept for the applicable legal periods. The optional fast pick-up data (identification document, driving licence and address) is deleted automatically 30 days after the vehicle is returned.

7. Your rights. You can request access, rectification, erasure, restriction or portability of your data, or object to processing, through the contacts on this site. You also have the right to lodge a complaint with the Portuguese supervisory authority, CNPD (www.cnpd.pt).

8. Cookies. This site uses no advertising or analytics cookies. Only strictly necessary session cookies exist in the administration area.

9. Updates. This policy may be updated; the version in force is the one published on this page. Version of 2 September 2026.